NB* If you are a Naritas customer please feel free to book in for a chat via here.
We’re here to help
As a local business, that is primarily staffed with local workers, we have deep roots in our community and are always interested in hearing feedback from our customers and community stakeholders.
If you have an outstanding issue which you have not been able to solve through the normal channels, you can escalate any existing matter directly to management by referring here.
If you have any complaints about our advice that can’t be resolved directly with your Naritas Credit Adviser, please refer to this link. Your communication will be acknowledged within 5 working day of receipt.
If there is scope for resolution without the need for further investigation you will also be provided with a response to your concerns.