Our Guarantee

Finding the best loan to suit your particular needs, taking into account budget and lifestyle considerations, requires the know-how of an impartial and committed professional working on your side. If you are seeking a professional who can assess the many loans available on your behalf AND then present your loan application in the most positive light then Naritas offer you this backed by the integrity of a Service Guarantee.

Naritas Service Guarantee

1. To provide you with an unbiased choice from a variety of products without consideration of any commissions.
2. To ensure choices or alternatives we offer you are suitable for your needs, and explain each one to you in detail.
3. To monitor the progress of your loan application until settlement and provide you with regular updates. 
4. To liaise with legal representatives, real estate agents or other persons in order to complete your loan as quickly and efficiently as possible.
5. Attempt to return all contacts within 12 hours.
6. Never provide your details to any agency, without your prior consent, except those directly involved in the loan process.
7. Research any products you request, and provide you with accurate comparison information.
8. Complete application requirements and provide lending institutions with required information in a timely and efficient manner.
9. Ensure your personal Naritas consultants are suitably trained and qualified and members of the Professional Lenders Association Network and Finance Brokers Association of Australia.
10. Provide you with information required to give you the best chance of gaining loan approval.